Most of these settings will be set and forget, but you'll need to make sure that they are correct before your Camera will work with an ELEMENTICE™ Walker.
- You must have a memory card in your camera. The faster, the better – if your card is slow, it will take longer for the Walker to download the images off your camera and will slow down the entire system.
- Your memory card should NOT be full; partly because you need to space to store new images, but also because, if you have 100GB worth of old images on the card, we need to sort through those images in order to find a new image and that can cause performance issues.
WiFi / bluetooth off
If your camera has WiFi/bluetooth, please turn it off so that it does not interfere with other signals.
Auto Power off / Standby Timer
Must be set to greater than 20 minutes so that the Walker can always communicate with the camera. If the camera goes to sleep it may cause images to not be uploaded.
Why 20 minutes? If there is a continuous period of 20 minutes of inactivity, the Walker will shut down to save battery – at this point, it is ok for the camera to go to sleep too.
Image aspect ratio
Our system is expecting 3:2 ratio images to uploaded, if you need to use a different ratio, please contact us to ensure that you have appropriate adjustments in place prior to use.
Image Rotation/Auto Rotate
If this is turned off, there will be no metadata in the images to tell whether they are portrait or landscape, and can cause issues with watermarks. Make sure it is turned on either for both camera and computer or just for computer.
If you are used to photographing in RAW, you probably haven't changed this setting from neutral. Since we are delivering images Straight Out Of Camera, you should select a Picture Style setting which gives the jpeg images a level of colour and contrast that you are happy with. We tend to use 'Standard' setting on a Canon 5Dmk3.
Our system will only download JPEG files, so you must have JPEG files being saved to the/one of the memory cards.
Below are some examples of resolution / file size / print size. We recommend using the smallest practical file size in order to save time uploading and to keep your data costs down.
|Canon 5Dmk3||Image Resolution||File Size (approx.)||Prints to (@250dpi)|
|S1 Small JPEG||2880x1920 (5.5Megapixels)||1.5MB||11.5"x7.5" approx A4|
|Medium JPEG||3840x2560 (9.8Megapixels)||3MB||15"x10" approx A3|
|Large JPEG||5760x3840 (22Megapixels)||5MB||23"x15" approx A2|
*If you have a very high resolution camera you may have settings that create files larger than 15MB. Files this size will be excessive to your needs, drain battery faster and could cause performance issues.
Saving Multiple JPEG + RAW (Canon and Nikon Only)
If you wish to save RAW files in addition to the JPEG files which are used for Walker, we recommend using a camera with dual card slots and using ‘Record Separately’. This will allow you to save JPEG to one card, and RAW to the other card.
If you only have one memory card, make sure your camera is set to save both RAW and JPEG to the same card. Our system will ignore the RAW files and copy the JPEG files. The process will be slightly slower because the camera is writing two files before we can copy the JPEG, but it is an option.
If you want to shoot with in camera back ups, you can 'Record to Multiple' and save just JPEG or RAW + JPEG to both memory cards. Out system will identify the JPEG image on each memory card but will only upload the smaller of the two JPEGs.
*When saving multiple copies of images (eg RAW + JPEG on Record to Multiple) there will be a small performance impact because we need to wait for the camera to finish saving 4 different image files, before we can begin working our magic.
Sony Specific Settings
In addition to the above settings, Sony cameras have additional settings which must be configured. See here for the Sony Camera Settings.
Nikon Specific Settings
IF, and only IF you are having trouble with your Walker not detecting a connection to your older model Nikon camera. You may need to use Sync on Scan Mode. See here for more.