Having trouble fitting your cable into your camera?
Make sure you are using the type of Camera Cable that is listed on the Camera Compatibility List. If you're unsure which type or connector is which, have a look at the cables in our store for descriptions and photos.
Is your camera a USB 3.0 connection?
While it might look big, the connection is actually just a standard Micro USB connection with a little extra bit. You can use the Micro USB Cable and insert it into the larger part of the port as pictured below: