Welcome to the ELEMENTICE™ Knowledge Base, where all you dreams come true (assuming that all your dreams relate to having your ELEMENTICE™ user guides and troubleshooting assistance in written and video form). The Knowledge Base (KB) is part User Guides, part Tutorial Videos, part FAQs, part Troubleshooting and ALL helpful for you to get the most out of the ELEMENTICE™ Platform and your ELEMENTICE™ Devices.
Use the search bar to search for answers or keywords. Or, you can browse through topics and articles using the categories (located on the left on desktop or as a dropdown heading on mobile).
We have tried to keep the articles here a little bit light and not too formal because:
We know knowledge base articles can be dry and boring to read.
Knowledge base articles are also dry and boring to write, so we need to have a little fun sometimes.
We're all friends here, right?
Our developers are building and upgrading things at such a fast pace that it's geniunely hard to keep all the KB articles up to date. So you might find that things look a little bit different to the pictures, but there should be enough info to get you through. If you do still have any questions that you can't find answers to, notice any typos or have any feedback, we actually DO want to hear from you! Please get in contact with us via the live chat feature in the bottom corner of your screen.
Without further ado, let's get started with some basic terminology so that we are all speaking the same language...